Where & how do you ship custom wholesale or promotional orders?
For custom mid-volume orders (typically between 72-1,008 units, we ship FOB Bend, Oregon 97702 via UPS Ground service. We also ship from our second warehouse in Indianapolis, Indiana.
Shipping charges will be quoted at the time of order placement.
We also accept third-party UPS or FedEx account numbers for Wholesale, Promotional and Distributor accounts when you provide a valid account number for us.
Large volume orders over 1,008 units typically ship via Freight FOB Bend, OR. We can quote this service for you using our preferred vendors or help to facilitate using your own shipping methods.
What are the turn times, or lead times, for custom orders?
For lead times, contact your Silipint sales representative.
After you contact our sales team for a quote, we will ask for any artwork you have available. If it is provided in one color vector .EPS format, we will provide a digital proof within 24 hours. If you do not have artwork, our design teams are standing by to assist, but this can add time to the turn-around. Production timelines are calculated only after you approve the artwork and sales order, and provide payment information.
For large volume orders (over 1,008 units) that allow us to produce your order overseas can take anywhere between 60-90 days. For these orders, we can also provide custom silicone colors at no extra charge, so we encourage anyone interested to plan ahead and start talking with our sales team today.